At Wild Greens, your satisfaction is important to us. We take great care in producing and packaging high-quality, natural products. If you receive a product that is defective, damaged, or not up to our usual standards, we’re here to help.

Eligibility for Return/Refund:

Returns or refunds are only accepted for products that are defective, damaged, or incorrect due to our error.

To be eligible, please contact us within 7 days of delivery with a description and clear photo of the issue.

We do not accept returns for products due to taste preference or after the product has been opened and used.

How to Request a Return or Refund:

Email us at sales@wildgreensva.com with your order number, description of the issue, and a photo of the item.

Our team will review your request and respond within 2–3 business days.

If approved, you may receive:

• A replacement product
• Store credit
• A full or partial refund to your original payment method

Non-Returnable Items:

Due to the nature of our products, we cannot accept returns on:

• Perishable items that have been opened
• Items not purchased directly from our website or official market stalls
• Sale or clearance items

Shipping Costs:

If the issue was our fault, we will cover return shipping costs or issue a replacement at no charge.

We do not reimburse shipping costs for returns due to customer error (e.g., ordering the wrong product).

If you have any questions about your order, please contact us, we’re happy to assist.

Contact: sales@wildgreensva.com

Thank you for supporting Wild Greens. We’re committed to providing you with safe, fresh, and high-quality microgreens, smoothies, seasonings, and teas.